Europcar faces €33.8m repair overcharge scandal

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Europcar has admitted it may have overcharged consumers by around €33.8m in the UK following alleged repair overcharges. 

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Europcar said its view is that the implications of the investigation will be somewhere in the region of €33.8m.

The car hire giant says it’s undergoing investigation by UK Trading Standards into repair costs levied in the UK – according to a report in the UK’s Telegraph, Europcar has been accused of overinflating repair claims to customers by up to 300% over the last decade.

As a result the Telegraph says the Serious Fraud Office (SFO) is preparing to begin a criminal inquiry.

In a statement, Europcar said it is fully cooperating with the authorities.

A spokesperson added: “Given the ongoing investigation Europcar cannot provide any more substantive comment at this stage.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.