Chevin looks at future organisational strategy at Barcelona meeting

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Chevin directors from across the globe are gathering this week for an organisational strategy meeting to help it continue itsdrive forward when it comes to the future of fleet management.

roundtable

The meeting covers areas including investment in product management and best practice.

Taking place in Barcelona, the meeting covers areas including its continuing investment in product management, delivery, best practice and a number of other developments.

The meeting is being held as the firm looks to continue offering the best possible products and services to assist customers around the world with their fleet management software needs.

Managing director Ashley Sowerby explained: The success we have seen in recent years has been very much a result of investment in what we consider key areas such as product, support, training and more. At this years strategy meeting, we will focus on achieving even more in those areas.

For example, it is a matter of some pride to us that fleet managers representing 200,000 vehicles attended our customer events this year but how do we increase interaction with those who couldnt come? They are just as important to us.

Also, in what other areas should we further develop our product range? For us, one major development of the moment is the increasing use of our software for information and asset management rather than not just vehicle management. We have carried out a number of innovative enhancements already such as the launch of our app, FleetWave Mobile and its Dispatch Fitter tool but how can we use existing and emerging technologies to help our customers achieve more?”

Sowerby added that customer feedback is essential to Chevins future roadmaps.

I have asked our managers in all our regions to gather as much feedback as possible and I am really looking forward to hearing more about what customers are saying about the issues that they face in different parts of the world and in different sectors and how we can continue to help them.

One of the most exciting aspects of our recent growth is that Chevin has greater resources available than ever before when it comes to meeting customer needs. When it comes to investing in the future, we can do so on a larger scale than ever before and that is exactly what we plan to do.

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news - or gossip.

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