Enterprise and National extend elite tiers for loyalty programmes
Rental firms National and Enterprise Rent-a-Car have extended the elite status on their loyalty into 2022 in recognition of the impact that the Covid-19 global crisis has had on some travel plans.
It means that both the Emerald Club and Enterprise Plus tiers that were due to expire on 28/2/21 will now expire on 28/2/22.
Both Emerald Club and Enterprise Plus will roll over any qualifying rentals and rental days above those needed to get the member to the next tier, giving the member a balance into the following year.
“These are difficult times for everyone, and we thank all who are staying home to help keep our communities safe. While travel has waned, customer loyalty hasn’t. And we want our customers to know we appreciate them and that their benefits will be there for them to enjoy when they are ready and able to travel again,” said Randal Narike, executive vice president, global mobility and customer experience at Enterprise Holdings.
Earlier this month, Enterprise Plus extended the expiration on points expiring in March, April and May 20203. Emerald Club programme free days do not expire until 31 December.
Enterprise Holdings, which owns the Enterprise and National brands, also remains open during the pandemic to meet critical transportation and personal mobility needs, backed by adapted service offerings to protect customers and staff.