Powered by Telogis, the system is a next-generation cloud-based fleet management solution that helps commercial customers better manage vehicles and improve their customer service.

“Commercial trucks have to be more than delivery boxes on wheels, and innovations like Ford Telematics are critical to helping our fleet customers succeed,” said Raj Nair, Ford chief technical officer and group vice president, Global Product Development. “Ford, in coordination with Telogis, is leading the development of smart solutions for hardworking fleets so they can maximize their operations to better serve their customers.”

Previously offered in the US and Canada, the new version is now available globally and adds new features and analytics.

“We want to have one solution customers can rely on no matter where in the world they do business and where they are buying Ford vehicles,” added Mr Nair. “They will be able to walk into a dealer in North America, Germany, Australia or anywhere and ask for one brand, one product.”

Ford Telematics services and features include:

• Mobile connectivity: Connects workers in the field with fleet managers to coordinate Department of Transportation compliance (including hours of service and driver vehicle inspection reports), work orders and more
• Data reporting: Ford-exclusive data and services for more vehicle intelligence, such as diesel emissions and idle time
• Workflow and information gateways: Integration with new workflows, scripted alerts and application programming interfaces that connect Ford Telematics with customer information systems to leverage data in new ways in the back office or in the field
• In-cab alerts: Provide audible driver feedback on harsh acceleration, hard braking, excessive speed and excessive vehicle idle time
• Driver scorecards: Customizable driver behaviour scorecards, dashboards and optional Telogis Coach, an industry-first driver feedback mobile application for Android or iOS
• Fuel management: Fuel management reports and dashboards
• Dashboards: Ready-to-use dashboards monitor driver behavior and operations to help ensure the fleet is running efficiently and productively
• Customizable reports: Easier-to-use reports with new user interface improvements, resource filtering and more output formats

Ford Telematics is available from the factory and as a dealer-installed aftermarket option, giving fleets access to actionable analytics even after they place their vehicle orders.