The system, replacing legacy software, went live in February 2012 and covers a full portfolio of products, from contract hire to leasing and HP, all through a self-serve portal. A major advantage is the ability, quickly and easily, to offer manufacturer stock deals and specials – reconfiguring financial products and bringing new offerings to market almost on-demand. Data management is much easier, with CAP information uploaded automatically overnight.

The new front-end POS solution manages the whole quoting process and is fully integrated with the customer’s mid-office system, where the proposal is created – all transparent to the franchisee. 

"WCG was commissioned to create the new POS franchisee experience, leveraging the Web 2.0 strengths of CALMS2. Its success is testimony to the ease and speed with which the CALMS platform can be tailored, using the CALMS integration hub," said Nick Houlton, director, White Clarke Group (pictured). "We were delighted with the live project’s progress and the client is more than delighted with the very real business benefits it delivers."