Fleet and mobility software provider Sofico has reported growing success in the UK, due to increased customer take-up and expanded operations.

Sofico Services UK country head Roger Smith

The business set up a new regional office in the UK two years ago to better service the growing numbers of local customers and says it’s now seeing an increasing number of implementations for its Miles fleet and mobility management system, including manufacturer captive and independent leasing companies.

The UK division, which is based at Malvern, Worcestershire, has also expanded its office space and doubled its UK workforce in recent months, with a large percentage of new recruits taken on during the current pandemic.

UK customers of the Miles solution now include six leading leasing companies and funders.

Sofico Services UK country head Roger Smith said: “We have achieved self-sufficiency now in the UK, with growing staff numbers, increased resources and a number of exciting new projects ongoing with new and existing clients.

“And we have been able to expand the business during the pandemic through remote working which we transitioned to very early on during the lockdown with no loss of service to customers. However, we are now seeing a gradual return to the office, with up to 50% of the workforce in the office at any one time.”

The UK office is just one opened by Sofico in recent years to establish a local presence in its key markets so that customers can be better supported through local, native-speaking staff familiar with the market and its culture.

“As a result, we are able to optimise Miles for the UK and offer improvements to meet UK-driven changes proactively,” added Smith.

This local office approach has seen the opening of European offices in France, Germany and the Netherlands, along with other locations including Mexico, Japan and Australia.

Sofico now operates in 27 countries globally and has recently begun new projects in new markets, such as Algeria, South Africa and Sweden.