Volkswagen Pon Financial Services NL has begun the first phase of switching the fleet contracts side of its business onto the Miles platform from Sofico.

75,000 VWPFS fleet contracts will be migrated over to Miles.

Volkswagen Pon Financial Services NL (VWPFS) is a joint venture between Volkswagen Financial Services and Pon Holdings BV in the Netherlands, and currently manages around 48,000 active retail finance contracts, for both private customers and SMEs, and around 75,000 fleet car contracts, including 5,000 trucks and buses.

The business has now completed the successful migration of all its retail contracts to the Miles hybrid contract management system, which has replaced three systems, generating process efficiencies, improved productivity and reduced errors and duplication for users, along with better authorisation and approval times for customers.

The fleet project is expected to be completed by the autumn of 2018, by which time all 75,000 VWPFS fleet contracts will have been migrated over to Miles.

Already the project has seen a series of staff workshops to help identify the requirements of users, and the essential areas to include to derive the most benefit from the new system.

Going forward, Miles will also be utilised in the management of a new range of mobility products in line with market developments in the Netherlands.
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