DispatchTrack has further enhanced its last-mile delivery platform with a new Track & Trace feature.

Alex Buckley, general manager at DispatchTrack, said the new feature will transform the last-mile sector for customers and suppliers

The new tool leverages GPS tracking and delivery status updates to provide a complete, up-to-the-minute audit trail that allows businesses to track the location of orders and service units across the last mile both during and after delivery.

Not only does this provide complete delivery transparency but it also combats false liability by enabling businesses to see precisely when and where deliveries have occurred, including capturing location data in areas where GPS and mobile connectivity is unreliable.

The new feature can capture massive amounts of data, organise it, and display it so users have access to the exact data they need in a meaningful way – from real-time delivery information to details required for troubleshooting deliveries.

“Without thorough and accurate visibility into the last mile, it’s impossible for companies to know exactly what’s happening once their drivers are dispatched, particularly when using delivery solutions that operate independently from their routing and communications platforms,” said Satish Natarajan, DispatchTrack co-founder and CEO.

“Track & Trace seamlessly integrates into our AI-powered last mile logistics platform, giving delivery and service businesses sophisticated tools that are easy to use so operations can be managed effortlessly and confidently, while end customers receive the highest level of customer service.”

Alex Buckley, DispatchTrack general manager of EMEA and APAC, added: “Our new Track & Trace feature will truly transform the last mile for both customers and suppliers through unprecedented levels of visibility and transparency from despatch to destination.”