This means that National Windscreens customers can call the UK call centre from anywhere in Europe and expect the same high level of service as if they were in the UK. This eliminates any language issues and all billing is handled directly by National Windscreens as usual.

There are currently ten partners across Europe and numbers are steadily increasing. French company France Pare-Brise is the latest company to join the network. France Pare-Brise is the second largest service provider in its national market, offering nationwide coverage from its 274 branches, including 10 in the French overseas areas.

Pim de Ridder of The Automotive Glass Professionals said:  ‘We have been carefully looking to extend our network in France and throughout Europe. All AutoGlassProfs partners are selected for their service offerings and company ethos. Customer care is at the heart of the partnership.’

The European service offering is of particular relevance to insurance providers and fleet clients, as well as direct customers. Pim de Ridder continued: ‘Our industry relies on decisions being made in challenging times. Our growing network offers all customers a consistent level of service, wherever they may be.’